Introduction.
Lehigh WiFi cares about your privacy and protecting your personal information. It is also important to us to provide a Privacy Policy that clearly outlines what information we collect and how it is used.
Scope of Privacy Notice.
This Privacy Policy applies to Lehigh WiFi products and services including its website lehighwifi.com (the “Website”) and subscription internet services (together “Services”). This Privacy Policy does not apply to non-Lehigh WiFi products and services that you may access or use through Lehigh WiFi platforms.
Personal Information We Collect and How It’s Collected.
To provide the Services, Lehigh WiFi collects certain personal information. This can include information that does not personally identify you — such as device numbers, IP addresses, and account numbers. It may also include information that does personally identify you, such as your name, address, email address, and telephone number.
Lehigh WiFi collects some of this information directly from you such as when you provided information to us via our website or by signing up for Services such as when you:
- Signup for Services
- Create an account
- Provide billing information for payment services
- Communicate with Lehigh WiFi
Lehigh WiFi also collects information automatically when you use Services. This includes device numbers and IP addresses. Lehigh WiFi does not collect any information about customer’s web usage, sites visited, or customer logs.
Lehigh WiFi uses Cookies to collect data. Cookies are small text files that are stored on a user’s device. This technology is used to help customize your experience on the Website and for marking and analytics purposes. More information about Cookies and how to delete them can be found at www.aboutcookies.org. However, deleting cookies may change how you experience the Website.
How and When We Use Information Collected.
Lehigh WiFi uses the information we collect to provide Services, communicate with you, and process payments. We also use it to improve our Services and to ensure a secure online environment.
When and With Whom We Share Information.
Lehigh WiFi DOES NOT sell your information. We also share personal information with others when it’s needed to provide you with Services, including credit reporting agencies. We also share personal information with others:
- When you direct us to do so, including to authorize other users on your account
- When required by law or to respond to legal process
- To protect our property rights or the safety of our employees, our customers, or other individuals
- Lehigh WiFi shares information with trusted third-party vendors for billings, collections, and processing payments.
How We Protect Your Information.
Lehigh WiFi uses technical, administrative, and physical safeguards to protect the information we collect from unauthorized access. This includes the use of encryption to protect electronic submissions of information on the Website. Although Lehigh WiFi takes the safeguarding of your personal information seriously, no security measures at 100% effective and we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose your information.
How Long We Keep Your Information.
If you are a customer, Lehigh WiFi keeps information needed to provide the Services for as long as you are a subscriber. If you no longer subscribe to the Services, Lehigh WiFi still may need that information for business and legal requirements, such as to protect against fraud, calculate taxes, or respond to legal requests. Lehigh WiFi may store this information in its database for up to seven (7) years. Other information is deleted automatically after a set period, often set by law, unless we are legally required to hold it longer, such as for pending litigation. Lehigh WiFi destroys information when it is no longer needed.
How to Access and Correct Information in Our Records.
If you are a customer, you have the ability to see and submit corrections by accessing your account via the Website.
Changes and Updates to this Privacy Policy.
Lehigh WiFi reserves the right to make changes to this Privacy Policy as our business needs and those of our customers change. Lehigh WiFi will post any changes to this Privacy Policy on the Website. If Lehigh WiFi materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our Privacy Policy and keep yourself informed of our practices.
How to Contact Us with Questions About this Privacy Policy.
You may contact us at [email protected]